Privacy Policy
INTRODUCTION
This Privacy notice for ATIKA AL ABBAS TRADING, a company registered in the United Arab Emirates, Dubai (doing business as Atika Al Abbas) (“Atika Al Abbas”, “we”, “us”, or “our”) describes how and why we might collect, store, use and/or share (“process”) your information when you use our services (“Services”), such as when you visit our website at atikalabbas.com or engage with us in related ways, including any sales, marketing, or events.
We operate the websiteatikalabbas.com (the "Site"), as well as any other related products and services that refer or link to these legal terms (the "Legal Terms") (collectively, the "Services").
All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Customer (“you”) in the most appropriate manner for the express purpose of meeting your needs in respect of provision of the Company's stated services, in accordance with and subject to, prevailing law of the UAE. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to the same.
SECTION 1 - OUR VALUES
We care about data privacy and security. By using the Services, you agree to be bound by our Privacy Policy, which is incorporated into these Legal Terms.
What Personal Information We Process
When you visit, use, or navigate our Services, we may process personal information depending on how you interact with Audrey & Grace and the Services, the choices you make, and the products and features you use.
We do not process sensitive personal information.
How We Process Your Information
We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with the law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so.
What Situations And With What Types Of Parties We Share Personal Information
We may share information in specific situations and with specific categories of third parties. We have organizational and technical processes in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we
cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.
Acceptance Of These Terms
By using this Site, you signify your acceptance of this policy and any changes to it. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.
SECTION 2 - WHAT DO WE DO WITH YOUR INFORMATION?
Information You Provide to Us. We collect information you provide directly to us. We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or
otherwise when you contact us. Email marketing (if applicable): With your permission, we may send you emails about new products and other updates.
Personal Information Provided by You. The information that we collect depends on the context of your interactions with us and the Services, the choices you made, and the products and features you use. When you purchase something, as part of the buying and selling process, we collect the personal information you give us
such as: Names, Phone numbers, Email addresses, Mailing addresses, Passwords, Billing addresses. We do not process sensitive information.
Information We Collect Automatically. We automatically collect certain information about you when you access or use our websites or transact business with us, including: (i) information about your use of our websites, such as the type of browser you use, access times, pages viewed, your IP address and the referring link through which you accessed our websites; (ii) information about the transaction, such as product details and the date and location of the purchase/return; and (iii) we may use cookies, web beacons, also known as “tracking pixels”) and other tracking technologies to collect information about you when you interact with our websites or emails, including information about your browsing and purchasing behavior. We may combine this information with other information we collect about you and use it for various purposes, such as improving our websites and your online experience, understanding which areas and features of our sites are popular, counting visits, understanding campaign effectiveness, tailoring our communications with you, determining whether an email has been opened and links within the email have been clicked and for other internal business purposes.
Retention of Personal Information. We retain Personal Information that you provide us as long as we consider it potentially useful in contacting you about our products and services, or as needed to comply with our legal obligations, resolve disputes and enforce our agreements.
SECTION 3 - CONSENT
How do you get my consent?
When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting it and using it for that specific reason only. If we ask for your personal information for a secondary reason, like marketing, we will either ask you directly for your expressed consent, or provide you with an opportunity to say no.
How do I withdraw my consent?
If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, for the continued collection, use or disclosure of your information, at any time, by contacting customercare@atikaalabbas.com.
SECTION 4 - DISCLOSURE
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service. Please be advised the Services are hosted in the United Arab Emirates. If you access the Services from any other region of the world with laws or other requirements governing personal data collection, use, or
disclosure that differ from applicable laws in the United Arab Emirates, then through your continued use of the Services, you are transferring your data to the United Arab Emirates, and you expressly consent to have your data transferred to and processed in the United Arab Emirates. Personal Information may be transferred and stored to secure servers in the United Arab Emirates.
SECTION 5 - RECEIVING & UNSUBSCRIBING
Atika Al Abbas respects your need to access and control your Personal Information, so we give you certain choices that you may exercise, including:
You may correct, update, and delete your account. You may change your choices for subscriptions, newsletters, and alerts. You may choose whether to receive from us offers and promotions for our products and services, or products and services that we think may be of interest to you. You may request access to the
Personal Information we hold about you and that we amend or delete it. We will delete this information from the servers by unsubscribing, opting-out, or emailing us at customercare@atikaalabbas.com.
Please note that we may be required to keep such information and not delete it (or to keep this information for a certain time, in which case we will comply with your deletion request only after we have fulfilled such requirements). When we delete any information, it will be deleted from the active database, but residual copies may remain in our Site’s back-up systems due to the nature of those systems’ operations. We may also retain your information for fraud or similar purposes.
You can exercise these controls and choose to opt in or out of services and communications through the website or following the instructions directly provided in the communications we send you. Please email customercare@atikaalabbas.com if you need assistance.
SECTION 6 - SHOPIFY
Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our products and services to you.
We may collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number), and the security code associated with your payment instrument. Your data is stored through Shopify’s data storage, databases and the general Shopify application.
They store your data on a secure server behind a firewall. Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted.
For more insight, you may also want to read Shopify’s Terms of Service (https://www.shopify.com/legal/terms) or Privacy Statement (https://www.shopify.com/legal/privacy).
SECTION 7 - THIRD-PARTY SERVICES
All third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal
information will be handled by these providers.
Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
Google analytics. Our store uses Google Analytics to help us learn about who visits our site and what pages are being looked at.
SECTION 8 - YOUR RIGHTS
You have the right to request that we disclose information about our collection and use of your Personal Information over the past 12 months, including: Categories of Personal Information we collected; Categories of sources for the Personal Information we collected; Our business purpose for collecting Personal Information; The categories of third parties with whom we share that Personal Information; and The specific Personal Information we collected about you.
California Privacy Notice For California Residents
Consumers residing in California are afforded certain additional rights with respect to their Personal Information under the California Consumer Privacy Act or (“CCPA”) (California Civil Code Section 1798.100 et seq.). If you are a California resident, these terms and conditions apply to you.
Other Data Protection Rights
If you are in the EU or UK, you have certain additional rights and protections under the law regarding the collection and processing of your personal data. We will comply with applicable data protection laws anytime that we transfer your personal information outside of the European Economic Area (“EEA”). You may have the following data protection rights:
To access, correct, update or request deletion of Personal Information. We take reasonable steps to ensure that the data we collect is reliable for its intended use, accurate, complete and up to date. As a registered user, you can manage many of your individual account and profile settings within your account provided through the Site using the cookie banner, or you may contact us directly by emailing us at ccustomercare@atikaalabbas.com. We will consider your request in accordance with applicable laws. In addition, individuals who are residents of the EEA can object to processing of their Personal Information, ask to restrict processing of their Personal Information or request portability of their Personal Information. You can exercise these rights by using the cookie banner provided through the site. Similarly, if Personal Information is collected or processed on the basis of consent you can withdraw consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your Personal Information conducted in reliance on lawful processing grounds other than consent. EEA residents have the right to complain to a data protection authority about the collection and use of Personal Information. For more information, please contact your local data protection authority. Contact details for data protection authorities in the EEA are available here.
We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection law. We may ask you to verify your identity in order to help us respond efficiently to your request. Email customercare@atikaalabbas.com for further assistance.
Non-Discrimination
We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not: Deny you goods or services; Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties; Provide you a different level or quality of goods or services; Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
SECTION 9 - SECURITY & THIRD-PARTY LINKS
We take reasonable measures to help protect information about you from loss, theft, misuse and unauthorized access, disclosure, alteration and destruction. We use organizational, procedural, and technical safeguards to secure data in our possession, consistent with the sensitivity level of such data. When sensitive information (such as a credit card data) is collected on our Site it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol and may be processed by third parties using similar levels of protection.
Regardless of the precautions we take, no transmission of data over the internet is guaranteed to be completely secure. It may be possible for third parties not under our control to intercept or access transmissions or private
communications unlawfully. While we strive to protect Personal Information, we cannot ensure or warrant the security of any information you transmit to us.
Third Party Links. Our Privacy Policy does not apply to the practices of other websites and Atika al Abbas is not responsible for the actions and privacy policies of third parties. We encourage you to be aware of when you leave our Site and to read the privacy policies of each website that you visit.
SECTION 10 - COOKIES
We employ the use of cookies. By accessing atikalabbas.com, you agree to use cookies in agreement with the Atika Al Abbas' Privacy Policy. Most interactive websites use cookies to let us retrieve the user's details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.
SECTION 11 - AGE OF CONSENT
By using this Site, you represent that you are at least the age of majority in your state, province, or country of residence, or that you are the age of majority in your state, province, or country of residence and you have given us your consent to allow any of your minor dependents to use this site.
SECTION 12 - CHANGES TO THIS PRIVACY POLICY
These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you"), and, concerning your access to and use of the Services, and agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms. By using this Site, you signify your acceptance of this policy and any changes to it.
We will provide you with prior notice of any scheduled changes to the Services you are using. The modified Legal Terms will become effective upon posting or notifying you by email. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes and agree to be bound by the modified terms. The services are intended for users of eligible age.
QUESTIONS AND CONTACT INFORMATION
If you would like to: access, correct, amend or delete any personal information we have about you, register a complaint, or simply want more information contact us by phone at +971561888020, or email at customercare@atikaalabbas.com, Dubai, United Arab Emirates